FAQ Hands on Class

Hands On Quickbooks Training Classes Frequently Asked Questions

Working on Laptop Computer in Quickbooks Class
  • What time does class begin and end?

    Class begins each day at 9:00 am.  The first day we finish up around 4:30 pm and the second day finishes around about 3:30 or 4:00. We have a one-hour lunch break, and two or so 10 minute breaks throughout the day.

  • Do I need to bring my own laptop and/or mouse?

    No, laptop computers and a mouse are provided for the course; however, if you would like to bring your own computer, you may do so and the lesson plan can be loaded onto your device. Please ensure that Quickbooks 20, 21 or 22 is installed on your device.

  • Why hands on training?

    We cover a lot of information in 2 days, so we find that the hands on practical application assists with the retention of all the material. If you find that the pace of the course is going faster than you can type, feel free to follow along with your manual instead - it's up to you - you choose which method works best for you. 

  • What software will I be using?

    You will be using Quickbooks Pro 2022. However, if you choose to bring your own laptop with Quickbooks installed, our lesson plan can work with 2007 - 2022 (but 2020 and later is advisable). If you are working on an older version of Quickbooks, our professional personnel will still be able to assist you with your Quickbooks Training needs and will simply point out the differences. If you use Premier (or Enterprise), or are thinking of upgrading to Premier (or Enterprise), our instructors point out the differences throughout the course, but the lesson is pertinent to any version of the Quickbooks Desktop software programs.

  • What happened to the class listed in my city - yesterday it was there, today the date has changed or it is gone?

    We only accept a maximum of 12 people in each class, sometimes only 10. If you see your class listed one day and the next time you check, it has a different date and/or location, that simply means that the original class has sold out and a new class date is now being offered in your area. Registering early is highly recommended if you need training sooner than later.

  • What is included with my paid registration?

    • Individual computer and mouse provided to each paid registrant during the course.
    • Small classes for better student-teacher ratio (avg 10)
    • Free online refresher course for up to 6 months
    • Step by step illustrated guidebook
    • Classes guaranteed taught by Intuit Certified ProAdvisors
    • Certificate of completion (upon request)
  • Do I need to have Quickbooks software to attend your class?

    No, you do not need to have Quickbooks software to attend our class. Our computers provided will have the software already loaded and installed. If you need to purchase Quickbooks software, you can do so through our website and obtain a ProAdvisor and/or Affiliate discount.

  • Is there a registration deadline?

    There is no registration deadline. Please note, however, that we are on a first come, first serve basis and cannot accept more than 12 people maximum (most of the time, only 10) per course so early registration is recommended.

  • My city is not listed on your upcoming classes list, but I wish to attend your class.

    You can either sign up for our online web seminar class, or you can request that we notify you when we will be in your area. We are scheduling new classes weekly, so chances are, we will be in your area soon. Click here to request to be notified about upcoming locations.

  • What is your cancellation policy?

    Your reservation for the course is only guaranteed upon receipt of payment in full.  Refunds for cancellations can only be honored if the request is made 14 days prior to the class date, less a $100 cancellation fee.  Please contact our office if you need to cancel after the 14 day deadline and we will attempt to accommodate you with our live, instructor-led web class or with another workshop in your location upcoming.  Please email cancellation requests to our admin department here.

  • Is lunch provided?

    No, food is not proviced. Please provide your own lunch. There is generally a one-hour lunch break from 12:30pm - 1:30pm.  Most class locations have restaurants within the establishment or restaurants near the location.

  • What should I wear?

    Casual dress is fine. Meeting rooms are generally cool so we recommend bringing a jacket or sweater.


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